We understand that caring for a loved one can be physically and emotionally exhausting at times.

It is important that you, the person's carer, get the support you need in the manner you need it.

When we provide respite you can expect that:

• we will ask you how you like things to be done
• we will welcome your advice on how to best care for your loved one whilst also leaving you feeling comfortable that we can deal with any situation and provide the type of care you would if you were home
• the Wellbeing Assistant allocated to you will be fully briefed before they arrive
• your Wellbeing Assisnt will engage the person being cared for and take the time to find out what they will enjoy doing throughout the visit
• your Wellbeing Assistant will make him/herself useful and help out with more than just the minimum - we go the extra mile
• when you have a regular booking you will have the same Wellbeing Assistant visit each time
• we will help with practical tasks as well as spending time with your loved one
• you will have the flexibility to request we care for your loved one whilst you go out, whilst you are home, or for us to take your loved one out so you can spend some time at home alone.